ifla 2009

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11 documents for ifla 2009

- Ifla in Milano
The 2009 IFLA World Library and Information Conference took place from 23-27 August in Milan, Italy. The conference theme was "Libraries create future...
- Feliciter
- Vol. 55 Nbr. 5, September 2009
- Service Quality in Sungai Petani Public Library: Malaysian Evidence/Qualite de Service Dans La Bibliotheque Publique a Sungai Petani: Une Evidence Malaisienne
Service quality has emerged as a key strategic issue in management. The service quality assessment tool SERVQUAL was introduced by Parasuraman (1988) that cover tangibles, reliability, responsiveness, and assurance and empathy dimensions of service quality. The objective of this study is to identify the relationship between dimension and service quality in Sungai Petani Public library in Kedah State Government and to investigate which service quality dimensions that mostly influenced the service quality in public library in Sungai Petani. The issues regarding public library are the physical aspect of the public library make people lack of interest to go, the public library facing problem in term of qualified staff to deliver quality of service and also comments by people regarding on th...

... of collections and service provided (IFLA Regional Conference on Public Libraries Malaysia, ...
- Canadian Social Science
- Vol. 5 Nbr. 6, November 2009
- Retired - but Still Part of the Library World with Ex-Libris
...We provided information about ELA for the IFLA conference in Quebec City. Join us. You don't have...
- Feliciter
- Vol. 55 Nbr. 5, September 2009

- [Out of Office Reply]: I Am Away Attending...
... delegation is swept to Milan for the IFLA World Library and Information Congress in August. ...
- Feliciter
- Vol. 55 Nbr. 4, July 2009
- Ifla Comes Back to Canada
... to oversee all the conferences through 2009. In fall 2004, ASTED assembled the Conference Orga...
- Feliciter
- Vol. 51 Nbr. 6, November 2005
- Some Like It Hot... So They Go to Italy in August!
... of Library Associations and Institutions (IFLA) just wrapped up its World Library and Information...
- Feliciter
- Vol. 55 Nbr. 5, September 2009
- Our Home and Multicultural Land
...IFLA has produced an advocacy document for the developm...
- Feliciter
- Vol. 55 Nbr. 6, November 2009
- In Memoriam: Henry C ('Harry') Campbell (1919-2009)
...He was a strong supporter of IFLAs work, as he felt the Federation had an important r...
- Feliciter
- Vol. 55 Nbr. 5, September 2009
- 'Sawubona: Welcome to Cla'
... of Library Associations and Institutions (IFLA) in Durban this past August: the name of the in-fl... and implementation, by the end of 2009, of Resource Description and Access, successor to ...
- Feliciter
- Vol. 53 Nbr. 6, November 2007
- Challenging Silence, Challenging Censorship, Building Resilience: Lgbtq Services and Collections in Public, School and Post-Secondary Libraries
... both national and international, for example IFLA, UNESCO, ALA and CLA statements including the May ...
- Feliciter
- Vol. 55 Nbr. 3, May 2009