A civil jury found the Winnipeg Police Service's domestic-violence or zero-tolerance policy was "unlawful" and awarded [Nicole Jensen] $42,600. The Manitoba Court of Appeal later reduced that award citing errors made at her trial. Jensen then took the case to the country's highest court.

Sources also said the "Code 2" and "make sense" directives will ease staffing issues.

Until now front-line general patrol officers had to file a report on each call they attended -- even if there was no one on scene, no witnesses and no complainant. Police can now sign-off the call as a "Code 2", meaning no report will be filed. General patrol officers will also get more discretionary power in handling domestic disturbances. Officers will only intervene by using the power of arrest when it makes sense to do so.