Direct Approach a Must for Managing in Uncertain Times

Summary

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DON'T assume that your silence should be translated to mean that everything is all right. Employees are usually suspicious that leaders with their heads in the sand have something to hide or that they're trying to keep them from knowing the truth.

DON'T keep the books closed or fail to disclose the company's future plans out of concern that it will cause people to jump ship.

DON'T turn a blind eye or a deaf ear to what employees are going through. With 24-hour news alerts continually reminding us of that we may be on the brink of financial crisis, you can't expect employees to forget plummeting stock prices and shrinking savings and pretend it's business as usual.

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Extract

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Direct Approach a Must for Managing in Uncertain Times

Safety and security come only second to the life-sustaining requirements of air, food, water and sleep on the list of Maslow's hierarchy of needs.

As an employer, it's important to know this because if employ...

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