Downturn a Good Time to Streamline Workflow More Than a Program

Summary

---

Robert Barnes owns and operates a Winnipeg company called CRM Systems. It has been in business for more than five years, providing customer relationship management advice and installing Sage CRM and enterprise resource planning (ERP) systems and custom software solutions focused on CRM.

"For one thing, many small and medium enterprises have been so busy for the past 10 years that they have not had time to stop to take a breath," said Barnes, 32, a gold-medal winner from the University of Manitoba's Asper School of Business. "The economic slowdown has given us the chance to work with companies. They now have time to look at their own internal situation."

"We have fully integrated the membership database with the accounting system," [Karen Weiss] said. "The system has impacted the organization across the board."

See the full content of this document

Extract

---

Downturn a Good Time to Streamline Workflow More Than a Program

Local company has CRM system for small business

The current economic downturn has brought Wall Street to its knees, forced a massive reorganization of the North American auto industry and has made customer relationship management (CRM) software available to small business.

Well, that l...

See the full content of this document

---