The high price of corporate healing: from Harvard Business Review.
Canadian Manager › Vol. 24 Nbr. 4, December 1999
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The high price of corporate healing: from Harvard Business Review.
New research highlights the role of "Toxic Handlers" -- managers who willingly shoulder the brunt of organizational pain -- and identifies several factors that are dramatically increasing the need for these corporate healers.
Executives who think this sounds too "touchy-feely" should think again. The study suggests that the work of toxic handlers contributes powerfuly to the bottom line -- but that the role they play also puts...See the full content of this document
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