The benefits of Software-as-a-Service (SaaS) can seem far removed from the unique IT and business needs of the financial services and insurance sector. Nevertheless, fueled by the pervasiveness, availability and speed of the Internet, companies in the insurance industry are increasingly using Web-based solutions to drive down IT costs, improve operational efficiencies and enhance speed to market of new products and services. As an independent insurance broker management firm, Coons Insurance wanted to focus on its core business of selling insurance and servicing clients instead of concentrating on technology management. Coons Insurance deployed Signassure, a hosted application featuring industry-specific accounting, personal and commercial lines policy management, customer management and marketing and reporting tools. The hosted Keal Broker Management System (BMS) solution has made a huge difference in efficiency levels, and significantly improved file management and organization. Switching to the hosted Keal BMS tool also helped Coons from an IT maintenance standpoint: Keal now handles all the IT maintenance remotely, so there is no work required on Coons' end.

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Efficiency
Software services