"When I watched it, I had really no idea about the content of the theme of the movie," Colby's mother told the Register. "I just know that word Up and all of the balloons and I swear to you, for me it meant that (Colby) was going to go up. Up to heaven."

Another family friend, Terrell Orum, called both Pixar and Disney, which owns the animation studio. The message was received by Pixar officials, who agreed to send someone to Colby's house the next day with a copy of Up for a private screening, Orum said.

The Pixar employee left after the movie, taking the DVD, which has not been released. [Carole Lynch], who was with the family during the screening, said the employee's "eyes were just welled up."