Summary
Zoom Airlines said in a news release Friday that "the vast majority of passengers affected by the suspension of the airline's services should be able to secure alternative flights and will be entitled to refunds." The airline said 80 per cent of its passenger bookings were made using credit cards or through travel operators, which carry a high degree of protection.
In Ontario, Huot says passengers should contact the Travel Industry Council of Ontario at 1-888-451-8426. In Quebec, calls should be directed to the Office de la Protection du Consommateur, at 1-888-672-2556, and, in B.C., to the Business Practices and Consumer Protection Authority, at 1-888-564-9963. In the remaining territories and provinces, people should contact ministries that deal with consumer matters.See the full content of this document
Extract
Refunds Could Be Difficult to Obtain
By Becky Rynor
OTTAWA -- With the busy Labour Day weekend ahead, passengers stranded by the collapse of Zoom discount airlines...See the full content of this document
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