Laurie Walker is the president of the Ontario Insurance Adjusters Association (OIAA) in 2008-2009. Walker stumbled into a career in the insurance industry. Born and raised on a tobacco farm in Norwich, Ontario, she left home for the bright lights of London, Ontario to study business marketing at Fanshawe College. After school, she returned to Norwich dead broke, she chuckles. Then she began taking insurance courses through the Insurance Institute of Ontario. Within a couple of years, she had built up enough of a financial cushion and experience to return to London where she landed a job with Anglo Canada (now Axa Insurance). Walker acknowledges the industry can no longer rely on chance encounters or happenstance to recruit new entrants into the industry. And yet, the same things she loves about the profession -- the investigation and service components create a challenge when it comes to recruiting and training.

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