Convergys Customer Management Inc. v. Luba et al.,

JurisdictionManitoba
CourtCourt of Appeal (Manitoba)
JudgePhilp, Monnin and Hamilton, JJ.A.
Neutral Citation2005 MBCA 29
Citation(2005), 192 Man.R.(2d) 129 (CA),2005 MBCA 29,252 DLR (4th) 457,[2005] 5 WWR 70,192 Man R (2d) 129,39 CCEL (3d) 171,252 D.L.R. (4th) 457,(2005), 192 ManR(2d) 129 (CA),192 ManR(2d) 129,192 Man.R.(2d) 129
Date07 March 2005

Convergys Customer v. Luba (2005), 192 Man.R.(2d) 129 (CA);

    340 W.A.C. 129

MLB headnote and full text

Temp. Cite: [2005] Man.R.(2d) TBEd. MR.014

Convergys Customer Management Inc. (employer/respondent) v. Randy Luba (employee/appellant) and The Manitoba Labour Board and The Director of Employment Standards Division (respondents)

(AI 03-30-05635: 2005 MBCA 29)

Indexed As: Convergys Customer Management Inc. v. Luba et al.

Manitoba Court of Appeal

Philp, Monnin and Hamilton, JJ.A.

March 7, 2005.

Summary:

An habitually tardy employee was dismissed without notice. Section 62(h) of the Employment Standards Code disentitled a dismissed employee to the statutory minimum notice if the employee's conduct constituted "wilful misconduct or disobedience or wilful neglect of duty". The Labour Board ruled that the employee was dismissed for "just cause" and was disentitled to pay in lieu of the statutory minimum notice. The employee appealed.

The Manitoba Court of Appeal allowed the appeal. The Board's finding of "just cause" for dismissal on the basis of tardiness was not the equivalent of finding that the employee was guilty of the s. 62(h) conduct disentitling him to the minimum statutory notice. The court remitted that matter to the Board to determine whether the conduct constituting "just cause" for dismissal also constituted conduct under s. 62(h) disentitling the employee to the statutory minimum notice.

Master and Servant - Topic 7560

Dismissal of employees - Grounds - Absenteeism or tardiness - [See Master and Servant - Topic 8404 ].

Master and Servant - Topic 7662

Dismissal of employees - With cause - Notice of dismissal - Entitlement to - [See Master and Servant - Topic 8404 ].

Master and Servant - Topic 8404

Employment and labour standards - Layoff or dismissal - Notice - An habitually tardy employee was dismissed without notice - Section 62(h) of the Employment Standards Code disentitled a dismissed employee to the statutory minimum notice if the employee's conduct constituted "wilful misconduct or disobedience or wilful neglect of duty" - The Labour Board ruled that the employee was dismissed for "just cause" and was disentitled to pay in lieu of the statutory minimum notice - The employee appealed - The Manitoba Court of Appeal allowed the appeal - The Board's finding of "just cause" for dismissal on the basis of tardiness was not the equivalent of finding that the employee was guilty of the s. 62(h) conduct disentitling him to the minimum statutory notice - The court remitted that matter to the Board to determine whether the conduct constituting "just cause" for dismissal also constituted conduct under s. 62(h) disentitling the employee to the statutory minimum notice.

Cases Noticed:

McGuire v. Royal Canadian Legion (Manitoba Branch No. 1) (1985), 33 Man.R.(2d) 41 (Q.B.), refd to. [para. 13].

Stilwell v. Audio Pictures Ltd., [1955] O.W.N. 793 (C.A.), refd to. [para. 14].

Park Manor Personal Care Home Inc. v. Antazo, [1992] M.L.B.D. No. 19 (Lab. Bd.), refd to. [para. 16].

College Universitaire de Saint-Bonifice, Re, [1999] M.L.B.D. No. 9 (Lab. Bd.), refd to. [para. 16].

Wal-Mart Canada Corp., Re, [2002] O.E.S.A.D. No. 219 (L.R.B.), refd to. [para. 17].

Minott v. O'Shanter Development Co. (1999), 117 O.A.C. 1; 42 O.R.(3d) 321 (C.A.), refd to. [para. 18].

Rasanen v. Rosemount Instruments Ltd. (1994), 68 O.A.C. 284; 17 O.R.(3d) 267 (C.A.), refd to. [para. 19].

Northwestern Utilities Ltd. v. Edmonton (City), [1979] 1 S.C.R. 684; 23 N.R. 565; 12 A.R. 449, refd to. [para. 24].

Gervais v. Bobcat of Central Manitoba Ltd. et al. (2004), 190 Man.R.(2d) 91; 335 W.A.C. 91; 2004 MBCA 159, dist. [para. 28].

Gervais v. Bobcat of Central Manitoba Ltd. et al., [2004] M.L.B.D. No. 2 (Lab. Bd.), dist. [para. 29].

Statutes Noticed:

Employment Standards Code, S.M. 1998, c. 29; C.C.S.M., c. E-110, sect. 61, sect. 62(h), sect. 62(p) [Appendix].

Counsel:

R. Luba, on his own behalf;

T.W. Percy, for the respondent, Convergys Customer Management Inc.;

T.L. Epp, for the respondent, Manitoba Labour Board;

M.A. Webb, for the respondent, Director of Employment Standards Division.

This appeal was heard on January 20, 2005, before Philp, Monnin and Hamilton, JJ.A., of the Manitoba Court of Appeal.

On March 7, 2005, Philp, J.A., delivered the following judgment for the Court of Appeal.

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5 practice notes
  • Table of Cases
    • Canada
    • Irwin Books Individual Employment Law. Second Edition
    • June 16, 2008
    ...(Gen. Div.) ..................................................................... 65 Convergys Consumer Management Inc. v. Luba (2005), 192 Man. R. (2d) 129, 39 C.C.E.L. (3d) 171, 2005 MBCA 29 ......................................... 292 Cook v. Halifax (City) School Board (1902), 35 N.S.R......
  • Termination of Employment
    • Canada
    • Irwin Books Individual Employment Law. Second Edition
    • June 16, 2008
    ...of the word “wilful” in the statute establishes a narrower standard than at common law: Convergys Consumer Management Inc. v. Luba (2005), 39 C.C.E.L. (3d) 171 (Man. C.A.). 30 Example: British Columbia Employment Standards Act , R.S.B.C. 1996, c. 113, s. 65(4)(b) [ B.C. ESA ]. 31 Ontario Te......
  • Irvine v. Gauthier (Jim) Chevrolet Oldsmobile Cadillac Ltd., 2013 MBCA 93
    • Canada
    • Manitoba Court of Appeal (Manitoba)
    • May 21, 2013
    ...(Ian) Law Corp., [2008] B.C.T.C. Uned. 740; 2008 BCSC 1116, refd to. [para. 54]. Convergys Customer Management Inc. v. Luba et al. (2005), 192 Man.R.(2d) 129; 340 W.A.C. 129; 2005 MBCA 29, refd to. [para. Keays v. Honda Canada Inc., [2008] 2 S.C.R. 362; 376 N.R. 196; 239 O.A.C. 299; 2008 SC......
  • Cummings v. Quantum Automotive Group Inc., 2017 ONSC 1785
    • Canada
    • Superior Court of Justice of Ontario (Canada)
    • April 6, 2017
    ...by the Manitoba Court of Appeal in considering very similar legislation: Convergys Customer Management Inc. v. Luba [2005] M.J. No. 51, 2005 MBCA 29, para. [75] Given the evidence that I reviewed earlier, and the findings of fact that I have made, I find that Cummings’ intentional misrepres......
  • Request a trial to view additional results
3 cases
  • Irvine v. Gauthier (Jim) Chevrolet Oldsmobile Cadillac Ltd., 2013 MBCA 93
    • Canada
    • Manitoba Court of Appeal (Manitoba)
    • May 21, 2013
    ...(Ian) Law Corp., [2008] B.C.T.C. Uned. 740; 2008 BCSC 1116, refd to. [para. 54]. Convergys Customer Management Inc. v. Luba et al. (2005), 192 Man.R.(2d) 129; 340 W.A.C. 129; 2005 MBCA 29, refd to. [para. Keays v. Honda Canada Inc., [2008] 2 S.C.R. 362; 376 N.R. 196; 239 O.A.C. 299; 2008 SC......
  • Cummings v. Quantum Automotive Group Inc., 2017 ONSC 1785
    • Canada
    • Superior Court of Justice of Ontario (Canada)
    • April 6, 2017
    ...by the Manitoba Court of Appeal in considering very similar legislation: Convergys Customer Management Inc. v. Luba [2005] M.J. No. 51, 2005 MBCA 29, para. [75] Given the evidence that I reviewed earlier, and the findings of fact that I have made, I find that Cummings’ intentional misrepres......
  • Carlson v. Stickles, 2006 MBCA 66
    • Canada
    • Manitoba Court of Appeal (Manitoba)
    • June 1, 2006
    ...had regard to and were guided by the decision of the Manitoba Court of Appeal in Convergys Customer Management Inc. v. Luba et al. [(2005), 192 Man.R.(2d) 129], 2005 MBCA 29, [sic] [139] (' Luba '), where the court had occasion to address the scope and parameters of s. 62(h) and (p) of the ......
2 books & journal articles
  • Table of Cases
    • Canada
    • Irwin Books Individual Employment Law. Second Edition
    • June 16, 2008
    ...(Gen. Div.) ..................................................................... 65 Convergys Consumer Management Inc. v. Luba (2005), 192 Man. R. (2d) 129, 39 C.C.E.L. (3d) 171, 2005 MBCA 29 ......................................... 292 Cook v. Halifax (City) School Board (1902), 35 N.S.R......
  • Termination of Employment
    • Canada
    • Irwin Books Individual Employment Law. Second Edition
    • June 16, 2008
    ...of the word “wilful” in the statute establishes a narrower standard than at common law: Convergys Consumer Management Inc. v. Luba (2005), 39 C.C.E.L. (3d) 171 (Man. C.A.). 30 Example: British Columbia Employment Standards Act , R.S.B.C. 1996, c. 113, s. 65(4)(b) [ B.C. ESA ]. 31 Ontario Te......

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