Hopkins et al. v. Kay et al., 2015 ONCA 112
Judge | Sharpe, van Rensburg and Pardu, JJ.A. |
Court | Court of Appeal (Ontario) |
Case Date | Monday December 15, 2014 |
Jurisdiction | Ontario |
Citations | 2015 ONCA 112;(2015), 329 O.A.C. 311 (CA) |
Hopkins v. Kay (2015), 329 O.A.C. 311 (CA)
MLB headnote and full text
Temp. Cite: [2015] O.A.C. TBEd. FE.009
Jessica Hopkins, Heike Hesse, Erkenraadje Wensvoort on behalf of themselves and all others similarly situated (respondent/plaintiff) v. Andrea Kay, Dana Gildon Cormier, Mandy Edgerton Reid, Dawn Deciocci, Jane Doe "A", Jane Doe "B", Jane Doe "C", Peterborough Regional Health Centreand Sir Sanford Fleming College (appellants/defendants)
(C58403; 2015 ONCA 112)
Indexed As: Hopkins et al. v. Kay et al.
Ontario Court of Appeal
Sharpe, van Rensburg and Pardu, JJ.A.
February 18, 2015.
Summary:
The plaintiff in this proposed class proceeding alleged that her records as a patient at the Peterborough Regional Heath Centre (the "Hospital") were improperly accessed. She based her claim on the common law tort of intrusion upon seclusion, recognized in Jones v. Tsige, 2012 ONCA. The Hospital moved under rule 21 to dismiss the claim on the ground that the Personal Health Information Protection Act (PHIPA) was an exhaustive code that ousted the jurisdiction of the Superior Court to entertain any common law claim for invasion of privacy rights in relation to patient records.
The Ontario Superior Court dismissed the motion. The defendants appealed.
The Ontario Court of Appeal dismissed the appeal. The PHIPA did not create an exhaustive code. The plaintiff was not precluded from asserting a common law claim for intrusion upon seclusion in the Superior Court.
Editor's Note: The plaintiff's motion to quash this appeal on the basis that the order under appeal was interlocutory in nature was dismissed in a decision reported at [2014] O.A.C. Uned. 473.
Practice - Topic 2241
Pleadings - Striking out pleadings - Grounds - Lack of jurisdiction - [See Torts - Topic 5545].
Statutes - Topic 502
Interpretation - General principles - Intention of Parliament or legislature - [See Torts - Topic 5545].
Statutes - Topic 5943
Operation and effect - Effect on common law - Codifications - [See Torts - Topic 5545].
Torts - Topic 5545
Invasion of privacy - Accessing, collecting and using personal information - Actions - Common law - The plaintiff in a proposed class proceeding alleged that her records as a patient at the Peterborough Regional Heath Centre (the "Hospital") were improperly accessed - She based her claim on the common law tort of intrusion upon seclusion, recognized in Jones v. Tsige, 2012 ONCA - The Hospital moved under rule 21 to dismiss the claim on the ground that the Personal Health Information Protection Act (PHIPA) was an exhaustive code that ousted the jurisdiction of the Superior Court to entertain any common law claim for invasion of privacy rights in relation to patient records - The Ontario Court of Appeal upheld the dismissal of the rule 21 motion - The PHIPA did not create an exhaustive code - The language of the PHIPA did not imply a legislative intention to create an exhaustive code in relation to personal health information - The PHIPA's highly discretionary review procedure was tailored to deal with systemic issues rather than individual complaints - The court did not agree that allowing individuals to pursue common law claims conflicted with or would undermine the scheme established by the PHIPA - Nor was it satisfied that the review procedure established by the PHIPA ensured that individuals who complained about their privacy in personal health information would have effective redress - There was no basis to exclude the jurisdiction of the Superior Court from entertaining a common law claim for breach of privacy and, given the absence of an effective dispute resolution procedure, there was no merit to the suggestion that the court should decline to exercise its jurisdiction.
Trade Regulation - Topic 9445
Protection of personal information and electronic documents - Protection, collection or disclosure of personal information - Health information - [See Torts - Topic 5545].
Cases Noticed:
Jones v. Tsige (2012), 287 O.A.C. 56; 108 O.R.(3d) 241; 2012 ONCA 32, consd. [para. 1].
Beiko et al. v. Hotel Dieu Hospital St. Catharines et al., [2007] O.A.C. Uned. 509; 2007 ONCA 860, refd to. [para. 29].
Rasouli v. Sunnybrook Health Sciences Centre et al., [2013] 3 S.C.R. 341; 449 N.R. 313; 2013 SCC 53, refd to. [para. 29].
Pleau v. Canada (Attorney General) et al. (1999), 181 N.S.R.(2d) 356; 560 A.P.R. 356; 182 D.L.R.(4th) 373; 1999 NSCA 159, leave to appeal denied (2000), 262 N.R. 399 (S.C.C.) refd to. [para. 30].
Bhadauria v. Seneca College, [1981] 2 S.C.R. 181; 37 N.R. 455, dist. [para. 64].
Weber v. Ontario Hydro, [1995] 2 S.C.R. 929; 183 N.R. 241; 82 O.A.C. 321, dist. [para. 66].
Vaughan v. Canada, [2005] 1 S.C.R. 146; 331 N.R. 64; 2005 SCC 11, dist. [para. 66].
Mohl v. University of British Columbia (2009), 271 B.C.A.C. 211; 458 W.A.C. 211; 2009 BCCA 249, dist. [para. 70].
Facilities Subsector Bargaining Association et al. v. British Columbia Nurses' Union et al., [2009] B.C.T.C. Uned. 1562; 2009 BCSC 1562, dist. [para. 70].
Macaraeg v. E Care Contact Centers Ltd. (2008), 255 B.C.A.C. 126; 430 W.A.C. 126; 2008 BCCA 182, dist. [para. 72].
Martin v. General Teamsters, Local Union No. 362, [2011] A.R. Uned. 484; 2011 ABQB 412, dist. [para. 72].
Statutes Noticed:
Personal Health Information Protection Act, S.O. 2004, c. 3, Schedule A, sect. 1 [para. 13]; sect. 56, sect. 57(1) [para. 18]; sect. 57(3), sect. 57(4) [para. 19]; sect. 58 [para. 20]; sect. 59, sect. 60, sect. 61, sect. 62 [para. 21]; sect. 63 [para. 22]; sect. 65 [para. 23]; sect. 66 [para. 24]; sect, 71 [para. 25]; sect. 72 [para. 26].
Authors and Works Noticed:
Information and Privacy Commissioner/ Ontario, Commissioner's PHIPA Highlights (2005), generally [para. 35].
Krever, Horace, Krever's Report of the Commission of Inquiry into the Confidentiality of Health Information in Ontario (1980), generally [para. 12].
Sullivan, Ruth, Sullivan on the Construction of Statutes (6th Ed. 2014), paras. 17.20, 17.34 [para. 29].
Counsel:
Patrick J. Hawkins and Daniel Girlando, for the appellant, Peterborough Regional Health Centre;
Jonathan C. Lisus and Ian C. Matthews, for the appellant, Mandy Edgerton-Reid;
Jean-Marc Leclerc, Michael A. Crystal and Norman Mizobuchi, for the respondent;
Daniel Michaluk and Mitchell Smith, for the intervener, Ontario Hospital Association;
Linda Rothstein and Jodi Martin, for the intervener, The Information and Privacy Commissioner of Ontario.
This appeal was heard on December 15, 2014, before Sharpe, van Rensburg and Pardu, JJ.A., of the Ontario Court of Appeal. The following judgment of the Court of Appeal was delivered by Sharpe, J.A., and was released on February 18, 2015.
Get this document and AI-powered insights with a free trial of vLex and Vincent AI
Get Started for FreeUnlock full access with a free 7-day trial
Transform your legal research with vLex
-
Complete access to the largest collection of common law case law on one platform
-
Generate AI case summaries that instantly highlight key legal issues
-
Advanced search capabilities with precise filtering and sorting options
-
Comprehensive legal content with documents across 100+ jurisdictions
-
Trusted by 2 million professionals including top global firms
-
Access AI-Powered Research with Vincent AI: Natural language queries with verified citations

Unlock full access with a free 7-day trial
Transform your legal research with vLex
-
Complete access to the largest collection of common law case law on one platform
-
Generate AI case summaries that instantly highlight key legal issues
-
Advanced search capabilities with precise filtering and sorting options
-
Comprehensive legal content with documents across 100+ jurisdictions
-
Trusted by 2 million professionals including top global firms
-
Access AI-Powered Research with Vincent AI: Natural language queries with verified citations

Unlock full access with a free 7-day trial
Transform your legal research with vLex
-
Complete access to the largest collection of common law case law on one platform
-
Generate AI case summaries that instantly highlight key legal issues
-
Advanced search capabilities with precise filtering and sorting options
-
Comprehensive legal content with documents across 100+ jurisdictions
-
Trusted by 2 million professionals including top global firms
-
Access AI-Powered Research with Vincent AI: Natural language queries with verified citations

Unlock full access with a free 7-day trial
Transform your legal research with vLex
-
Complete access to the largest collection of common law case law on one platform
-
Generate AI case summaries that instantly highlight key legal issues
-
Advanced search capabilities with precise filtering and sorting options
-
Comprehensive legal content with documents across 100+ jurisdictions
-
Trusted by 2 million professionals including top global firms
-
Access AI-Powered Research with Vincent AI: Natural language queries with verified citations

Unlock full access with a free 7-day trial
Transform your legal research with vLex
-
Complete access to the largest collection of common law case law on one platform
-
Generate AI case summaries that instantly highlight key legal issues
-
Advanced search capabilities with precise filtering and sorting options
-
Comprehensive legal content with documents across 100+ jurisdictions
-
Trusted by 2 million professionals including top global firms
-
Access AI-Powered Research with Vincent AI: Natural language queries with verified citations

Start Your 7-day Trial
-
Del Giudice v. Thompson, 2021 ONSC 5379
...(1890) 4 Harv. L. R. 193 and William L. Prosser, "Privacy" (1960), 48 Cal. L. R. 383. [59] Hopkins v. Kay, 2014 ONSC 321, affd 2015 ONCA 112, leave to appeal to SCC refd. [2015] S.C.C.A. No. 157; Jones v. Tsige, 2012 ONCA 32. [60] Broutzas v. Rouge Valley Health System, 2018 ONSC ......
-
The Rise of Personal Health Information Class Actions
...2011 ), online: www.californiahealthline.org/articles/2011/11/23/patients-file-lawsuit-againstsutter-health-in-stolen-data-incident. 32 2015 ONCA 112, aff’g 2014 ONSC 321 , application for leave to appeal to SCC filed 20 April 2015 [Hopkins]. 33 The Ontario legislature had spoken before ......
-
When Hackers Strike: The Liability of Reckless Record Holders for Intrusion Upon Seclusion
...1–5. Ibid at para 94, citing Blackwater v Plint, 2005 SCC 58 [Blackwater] at para 20. Evans, above note 35 at paras 93–95. Hopkins v Kay, 2015 ONCA 112 [Hopkins]. It is important to note that one of the authors of this paper, Michael Crystal, acts as counsel in the Hopkins The C a nadia n C......
-
Civil Claims for Violation of Privacy
...improper access to her private information, the plaintiff was awarded general damages of $7,500 for intrusion upon 367 Hopkins v Kay , 2015 ONCA 112 [ Hopkins ]. See also Chandra , above note 364. 368 Personal Health Information Protection Act , SO 2004, c 3, Sch A [ PHIPA ]. 369 Jones v Ts......
-
Del Giudice v. Thompson, 2021 ONSC 5379
...(1890) 4 Harv. L. R. 193 and William L. Prosser, "Privacy" (1960), 48 Cal. L. R. 383. [59] Hopkins v. Kay, 2014 ONSC 321, affd 2015 ONCA 112, leave to appeal to SCC refd. [2015] S.C.C.A. No. 157; Jones v. Tsige, 2012 ONCA 32. [60] Broutzas v. Rouge Valley Health System, 2018 ONSC ......
-
Winder v. Marriott International, Inc., 2022 ONSC 390
...(1890) 4 Harv. L. R. 193 and William L. Prosser, "Privacy" (1960), 48 Cal. L. R. 383. [13] Hopkins v. Kay, 2014 ONSC 321, affd 2015 ONCA 112, leave to appeal to SCC refd. [2015] S.C.C.A. No. 157; Jones v. Tsige, 2012 ONCA 32. [14] Broutzas v. Rouge Valley Health System, 2018 ONSC ......
-
Tucci v. Peoples Trust Company, 2020 BCCA 246
...aspects of personal information collection, retention, and disclosure in the federally-regulated private sector. [24] In Hopkins v. Kay, 2015 ONCA 112, the Ontario Court of Appeal was called upon to determine an issue very similar to the one that arises in this case. A common law action was......
-
Kamalanathan v. CAMH, 2019 ONSC 56
...law claim for breach of privacy relating to a breach of PHIPA requirements. [58] Sharpe, J.A. for the Court of Appeal in Hopkins v. Kay, 2015 ONCA 112, 124 O.R. (3d) 481 (C.A.) held at para. 48 that a plaintiff may pursue a common law action for a breach of privacy claim based on intrusion ......
-
Top 5 Civil Appeals From The Court Of Appeal (March 2015)
...JJ.A.), February 9, 2015 Iannarella v. Corbett, 2015 ONCA 110 (Laskin, Lauwers and Hourigan JJ.A.), February 17, 2015 Hopkins v. Kay, 2015 ONCA 112 (Sharpe, van Rensburg and Pardu JJ.A.), February 18, Kempf v. Nguyen, 2015 ONCA 114 (Laskin, Rouleau and Epstein JJ.A.), February 18, 2015 Arno......
-
Making Private Information Public: The Continued Expansion Of Privacy Class Action Liability
...by the Nova Scotia Supreme Court in Hemeon v South West Nova District Health Authority, 2015 NSSC 287. In addition, in Hopkins v Kay, 2015 ONCA 112, the Court of Appeal for Ontario has held that the cause of action for intrusion upon seclusion could be applied to a situation involving the u......
-
Health Record Snooping Nets Hefty Fine
...deal with systemic issues while recourse for individual wrongs can be found in the recently recognized privacy torts (see Hopkins v Kay, 2015 ONCA 112). In Manitoba, there is also dual recourse to privacy legislation and tort actions (see the comments of Monnin JA in Grant v Winnipeg Region......
-
Prying Eyes: Risk Of Employee Snooping' And How To Reduce It
...business purpose for doing so), are illustrated by two class action lawsuits filed in Ontario in recent years. First, in Hopkins v. Kay 2015 ONCA 112, hospital employees accessed hundreds of patient medical records without any legitimate work-related reason. The Court of Appeal for Ontario ......
-
Table of cases
...BCTV, 1996 CanLII 2379 (BC SC), aff’d 1998 CanLII 6527 (BC CA) ..................................79, 81, 83, 85, 130, 449 Hopkins v Kay, 2015 ONCA 112 .........................................113, 114, 448, 483, 486 Horton v Tim Donut Ltd, 1997 CanLII 12372 (Ont Gen Div), aff’d 1997 CanLII ......
-
Introduction
...1–5. Ibid at para 94, citing Blackwater v Plint, 2005 SCC 58 [Blackwater] at para 20. Evans, above note 35 at paras 93–95. Hopkins v Kay, 2015 ONCA 112 [Hopkins]. It is important to note that one of the authors of this paper, Michael Crystal, acts as counsel in the Hopkins The C a nadia n C......
-
L’accès à La Justice Pour Les Personnes Vulnérables Par La Voie de L’action Collective en Droit Québécois
...1–5. Ibid at para 94, citing Blackwater v Plint, 2005 SCC 58 [Blackwater] at para 20. Evans, above note 35 at paras 93–95. Hopkins v Kay, 2015 ONCA 112 [Hopkins]. It is important to note that one of the authors of this paper, Michael Crystal, acts as counsel in the Hopkins The C a nadia n C......
-
Introduction
...2011 ), online: www.californiahealthline.org/articles/2011/11/23/patients-file-lawsuit-againstsutter-health-in-stolen-data-incident. 32 2015 ONCA 112, aff’g 2014 ONSC 321 , application for leave to appeal to SCC filed 20 April 2015 [Hopkins]. 33 The Ontario legislature had spoken before ......