Index

AuthorJOHN HOLLANDER
Pages233-237
index

Index
ADR, 164. See also Mediation
Alternative dispute resolution.
See ADR
Arbitration. See also Mediation
interest-based arbitration,
206–7. See also Media-
tion, interest-based
mediation
rights-based arbitration, 207
BATNA, 107, 154, 201, 213
Caucuses
advantages, 60–62, 68–69
clients, without, 80–85
cold caucus room, 70–71,
77–80
twenty-minute solution,
79–80
conduct, 31, 69
conf‌identiality and privilege,
62–63
def‌ined, 59, 67
doubt, expressions of, 65–66
emotions, 66
impasse, 80, 83
lawyer
role, 70
tips for, 67–71
legal advice, 64–65, 85–87
mediator
constraints on advice from,
91
controversial advice from
law, 88–89
tactics, 89–90
exclusion from caucus
room, 71–74
presence in caucus room,
74–76, 84
role, 69–70, 71–77
rationale, 61–67, 68–69
rules of professional conduct,
application, 64
strategy, 63–64
trust and conf‌idence, 65
Conf‌identiality agreements,
128–29
Fatigue. See Negotiation tactics,
exhaustion in

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