Electronic Payments

• Author: M.H. Ogilvie
• Profession: Professor of Law, Carleton University
• Pages: 345-369

345

CHAPTER 10

ELECTRONIC PAYMENTS

A. INTRODUCTION

From a customer’s perspective, the evolution of payment methods of-

fered by banks over the past decade as a result of technological advan-

ces has been dramatic, especially in comparison to the slow evolution

of paper payment methods over the previous three hundred years.

Until the early 1990s most transactions were in cash, by cheque, or

by other negotiable instrument. However, since the late 1990s, most

trans actions have been e xecuted electronica lly by use of var ious plastic

payment cards whose original differentiated functions have now been

reduced to one card, the debit card, or in some instances, the credit

card or the credit card with debit card characteristics. While custom-

ers still use cash, cheques, and credit cards where appropriate for their

purposes, the debit card is now used for ordinary b anking transactions

at ABMs operated by their own bank or as part of a network to which

their bank belongs, for retail purchases at point of sale (POS), and also

sometimes for some third party payment provider transactions that

may or may not clear through the ACSS.

Chapter 9 described the payment systems over which payment

transact ions are car ried out, but this chapter will descr ibe the mechan-

isms by which customers may access those payment systems in order

to make payments to other parties. At the outset, it is important to

remember that a plastic card serves the same purpose as an oral in-

struction or a written cheque, t hat is, it is a means by which a customer

BANK AND C USTOMER LAW IN CANADA346

gives a mandate to its bank to pay funds from the customer’s account

to another person, the payee of those funds. The card, together with

other means of identif‌ication, such as the personal identif‌ication num-

ber (PIN), serves to authenticate the customer much as a signature on

a cheque, although unlike a cheque on which the particulars of the

mandate are written, the particulars must still be provided by the cus-

tomer on a device provided by the banking network once the customer

is authenticated in an electronic transaction.

This chapter will brief‌ly survey the evolution of plastic payment

cards prior to the virtually all-purpose debit card in use today and

then examine the practice and law of debit card transactions. Further

consideration will also be given to the rapidly developing third party

payment systems (3PPS), involving both the f‌inancial institutions and

private 3PPS providers, some of which operate over ACSS in whole or

in part and some of which operate openly over the Internet, completely

outside ACSS.

Credit card transactions will be discussed in the next chapter

(Chapter 11), together with other payment mechanisms offered by

banks to their cu stomers, such as travellers’ cheques and money orders.

Credit cards operate outside the CPA payment network, although the

others clear within it as negotiable instruments. The payment meth-

ods discussed in this chapter are those used daily by customers, while

those discussed in the next chapter are those used from time to time

for special transactions by customers.

B. THE EVOLUTION OF PLASTIC CARDS

Although debit card transactions involve immediate payment, rather

than the extension of credit for a limited period of time, the use of

plastic tokens to initiate payment transactions began with tokens used

in the context of credit, rather than immediate payment. The earli-

est such tokens, usually in the form of a coin, originated in American

retail stores prior to World War I as a means of identifying customers

to whom those stores extended credit. They could be used only in the

stores that issued them and that anticipated repayment on a regular,

normally monthly, revolving credit basis. Retail-issued cards1 remain

as one category of plastic card now in widespread use by retail stores

and gas companies, and they continue to be distinguished from bank-

1For example, the Bay c ard, Sears card, and t he Esso card.