Manitoba Association of Health Care Professionals v. Nor-Man Regional Health Authority Inc., (2011) 275 Man.R.(2d) 16 (SCC)

JurisdictionFederal Jurisdiction (Canada)
CourtSupreme Court (Canada)
JudgeMcLachlin, C.J.C., LeBel, Deschamps, Fish, Abella, Rothstein and Cromwell, JJ.
Citation(2011), 275 Man.R.(2d) 16 (SCC),2011 SCC 59
Date20 October 2011

Health Care v. Health Authority (2011), 275 Man.R.(2d) 16 (SCC);

    538 W.A.C. 16

MLB headnote and full text

[French language version follows English language version]

[La version française vient à la suite de la version anglaise]

.........................

Temp. Cite: [2012] Man.R.(2d) TBEd. JA.030

Nor-Man Regional Health Authority Inc. (appellant) v. Manitoba Association of Health Care Professionals (respondent) and Attorney General of British Columbia (intervenor)

(33795; 2011 SCC 59; 2011 CSC 59)

Indexed As: Manitoba Association of Health Care Professionals v. Nor-Man Regional Health Authority Inc.

Supreme Court of Canada

McLachlin, C.J.C., LeBel, Deschamps, Fish, Abella, Rothstein and Cromwell, JJ.

December 2, 2011.

Summary:

Between 1988 and 1999, the grievor's employment status changed from casual to part-time and back to casual. After May 1999, she was employed in a part-time position that never reverted back to casual. The union maintained that the grievor's vacation entitlement should be based on her continuous employment since 1988. The employer asserted that as far back as 1988 casual employment had never been counted in determining vacation entitlement. The arbitrator ruled that the grievor's total employment, including casual, should be included in determining vacation entitlement but that the employer could rely on the principle of estoppel in delaying the implementation of that interpretation until the conclusion of the current collective agreement. The union sought judicial review.

The Manitoba Court of Queen's Bench, in a decision reported at (2009), 243 Man.R.(2d) 281, dismissed the application. The union appealed.

The Manitoba Court of Appeal, in a decision reported at (2010), 255 Man.R.(2d) 93; 486 W.A.C. 93, allowed the appeal. The court quashed the portion of the arbitrator's award that imposed an estoppel against the union and directed that the proper calculation of vacation entitlement for the grievor was to commence as of the date of her grievance. The employer appealed.

The Supreme Court of Canada allowed the appeal, restoring the arbitrator's award in its entirety.

Arbitration - Topic 3585

The arbitrator - Powers - Respecting remedies - An arbitrator determined that the employer had breached its collective agreement with the union by excluding casual service in the calculation of vacation benefits - However, the arbitrator also found that the union was estopped from asserting its rights until the expiry of the current collective agreement - The Manitoba Court of Appeal, applying a standard of correctness, quashed the portion of the award imposing an estoppel against the union - The Supreme Court of Canada allowed the employer's appeal, restoring the arbitrator's award in its entirety - The court rejected the union's assertion that "the flexible application of estoppel in the field of labour relations" was best left to the legislature - The requisite legislative authority already existed - It was inherent in the statutory scheme of the Labour Relations Act (Man.) and similar statutes across the country that labour arbitrators were authorized, subject to certain constraints, to apply general legal principles flexibly in resolving disputes under collective agreements - More particularly, arbitrators had a "statutory mandate  ... to fit the principle of estoppel into the special setting and policy objectives of the world of industrial relations" - See paragraph 54.

Arbitration - Topic 7803

Judicial review (incl. appeals) - General principles - Nature of review proceeding (incl. standard of review) - An arbitrator determined that the employer had breached its collective agreement with the union by excluding casual service in the calculation of vacation benefits - However, the arbitrator also found that the union was estopped from asserting its rights until the expiry of the current collective agreement - The Manitoba Court of Appeal, applying a standard of correctness, quashed the portion of the award imposing an estoppel against the union - The Supreme Court of Canada allowed the employer's appeal, restoring the arbitrator's award in its entirety - Prevailing case law clearly established that arbitral awards under a collective agreement were, generally, subject to a reasonableness review - The issue on appeal was whether the arbitrator's imposition of an estoppel brought his award within an exception to the general rule for awards that applied common law or equitable remedies, which would be reviewed for correctness - Here, the arbitrator seized of a grievance under a collective agreement imposed estoppel as a remedy - No aspect of that remedy transformed it into a question of general law that was of central importance to the legal system and was outside of the arbitrator's area of expertise - See paragraphs 29 to 38.

Arbitration - Topic 7803

Judicial review (incl. appeals) - General principles - Nature of review proceeding (incl. standard of review) - An arbitrator determined that the employer had breached its collective agreement with the union by excluding casual service in the calculation of vacation benefits - However, the arbitrator also found that the union was estopped from asserting its rights until the expiry of the current collective agreement - The Manitoba Court of Appeal, applying a standard of correctness, quashed the portion of the award imposing an estoppel against the union - The Supreme Court of Canada allowed the employer's appeal, restoring the arbitrator's award in its entirety - The contextual analysis mandated by New Brunswick (Board of Management) v. Dunsmuir (2008 S.C.C.) confirmed that reasonableness, not correctness, was the appropriate standard of review - Reviewing courts had to remain alive to the distinctive features of the collective bargaining relationship and reserve to arbitrators the right to craft labour-specific remedial doctrines - Within that domain, arbitral awards commanded deference - However, an arbitral award that flexed a common law or equitable principle in a manner that did not reasonably respond to the distinctive nature of labour relations necessarily remained subject to review for its reasonableness - Other contextual factors favouring judicial deference included the existence, here, of a privative clause and the fact that arbitrators benefited from institutional expertise in resolving disputes under a collective agreement even if they lacked personal expertise in matters of law - See paragraphs 39 to 53.

Labour Law - Topic 6413

Industrial relations - Collective agreement - Interpretation - General principles - Application of doctrine estoppel - [See Arbitration - Topic 3585 ].

Labour Law - Topic 7011

Industrial relations - Collective agreement - Enforcement - General - Res judicata or estoppel - [See Arbitration - Topic 3585 ].

Labour Law - Topic 7011

Industrial relations - Collective agreement - Enforcement - General - Res judicata or estoppel - An arbitrator determined that the employer had breached its collective agreement with the union by excluding casual service in the calculation of vacation benefits - However, the arbitrator also found that the union was estopped from asserting its rights until the expiry of the current collective agreement - The employer's practice was long-standing, consistent and open - The employer was entitled to assume that the union had accepted its practice and to rely on that acceptance - The Manitoba Court of Appeal, applying a standard of correctness, quashed the portion of the award imposing an estoppel against the union - The Supreme Court of Canada allowed the employer's appeal, restoring the arbitrator's award in its entirety - Reasonableness was the applicable standard - The arbitrator's imposition of estoppel here could hardly be considered unreasonable - He adapted and applied the equitable doctrine of estoppel in a manner that was reasonably consistent with the objectives and purposes of the Labour Relations Act (Man.), the principles of labour relations, the nature of the collective bargaining process and the factual matrix of this particular grievance - See paragraphs 56 to 62.

Labour Law - Topic 7041.3

Industrial relations - Collective agreement - Enforcement - Jurisdiction or powers of arbitrator or board - Respecting statutory rights (incl. human rights) and the general law - [See Arbitration - Topic 3585 ].

Labour Law - Topic 7044

Industrial relations - Collective agreement - Enforcement - Jurisdiction or powers of arbitrator or board - Respecting remedies for disputes or breaches of collective agreement - [See Arbitration - Topic 3585 ].

Labour Law - Topic 7112

Industrial relations - Collective agreement - Enforcement - Judicial review - Scope of review - [See both Arbitration - Topic 7803 ].

Labour Law - Topic 7118

Industrial relations - Collective agreement - Enforcement - Judicial review - Judicial deference to arbitration process - [See both Arbitration - Topic 7803 ].

Cases Noticed:

Agassiz School Division No. 13, Re, [1997] M.G.A.D. No. 61, refd to. [para. 17].

Manitoba (Department of Family Services and Housing) v. Canadian Union of Public Employees, Local 2153 (Murdock, Re) (2005), 142 L.A.C.(4th) 173 (Arbitrator), refd to. [para. 17].

New Brunswick (Board of Management) v. Dunsmuir, [2008] 1 S.C.R. 190; 372 N.R. 1; 329 N.B.R.(2d) 1; 844 A.P.R. 1; 2008 SCC 9, appld. [para. 23].

Ryan v. Moore et al., [2005] 2 S.C.R. 53; 334 N.R. 355; 247 Nfld. & P.E.I.R. 286; 735 A.P.R. 286; 2005 SCC 38, refd to. [para. 28].

Alliance Pipeline Ltd. v. Smith (2011), 412 N.R. 66; 2011 SCC 7, refd to. [para. 30].

Toronto (City) v. Canadian Union of Public Employees, Local 79 et al., [2003] 3 S.C.R. 77; 311 N.R. 201; 179 O.A.C. 291; 2003 SCC 63, refd to. [para. 35].

Board of Education of Toronto v. Ontario Secondary School Teachers' Federation District 15 et al., [1997] 1 S.C.R. 487; 208 N.R. 245; 98 O.A.C. 241, refd to. [para. 47].

Social Services Administration Board (Parry Sound District) v. Ontario Public Service Employees Union, Local 324 et al., [2003] 2 S.C.R. 157; 308 N.R. 271; 177 O.A.C. 235; 2003 SCC 42, refd to. [para. 47].

Penticton (City) and Canadian Union of Public Employees, Local 608, Re (1978), 18 L.A.C.(2d) 307 (B.C.), refd to. [para. 50].

Montreal (City) v. Canadian Broadcasting Corp. and Montreal Port Authority, [2010] 1 S.C.R. 427; 400 N.R. 279; 2010 SCC 14, refd to. [para. 57].

Maracle v. Travellers Indemnity Co. of Canada, [1991] 2 S.C.R. 50; 125 N.R. 294; 47 O.A.C. 333, refd to. [para. 59].

Counsel:

Bryan P. Schwartz, William S. Gardner and Todd C. Andres, for the appellant;

Jacob Giesbrecht, for the respondent;

Jonathan Eades and Meghan Butler, for the intervenor.

Solicitors of Record:

Pitblado, Winnipeg, Manitoba, for the appellant;

Inkster, Christie, Hughes, Winnipeg, Manitoba, for the respondent;

Attorney General of British Columbia, Victoria, British Columbia, for the intervenor.

This appeal was heard on October 20, 2011, by McLachlin, C.J.C., LeBel, Deschamps, Fish, Abella, Rothstein and Cromwell, JJ., of the Supreme Court of Canada. On December 2, 2011, Fish, J., delivered the following reasons for judgment for the court in both official languages.

Get this document and AI-powered insights with a free trial of vLex and Vincent AI

Get Started for Free

Unlock full access with a free 7-day trial

Transform your legal research with vLex

  • Complete access to the largest collection of common law case law on one platform

  • Generate AI case summaries that instantly highlight key legal issues

  • Advanced search capabilities with precise filtering and sorting options

  • Comprehensive legal content with documents across 100+ jurisdictions

  • Trusted by 2 million professionals including top global firms

  • Access AI-Powered Research with Vincent AI: Natural language queries with verified citations

vLex

Unlock full access with a free 7-day trial

Transform your legal research with vLex

  • Complete access to the largest collection of common law case law on one platform

  • Generate AI case summaries that instantly highlight key legal issues

  • Advanced search capabilities with precise filtering and sorting options

  • Comprehensive legal content with documents across 100+ jurisdictions

  • Trusted by 2 million professionals including top global firms

  • Access AI-Powered Research with Vincent AI: Natural language queries with verified citations

vLex

Unlock full access with a free 7-day trial

Transform your legal research with vLex

  • Complete access to the largest collection of common law case law on one platform

  • Generate AI case summaries that instantly highlight key legal issues

  • Advanced search capabilities with precise filtering and sorting options

  • Comprehensive legal content with documents across 100+ jurisdictions

  • Trusted by 2 million professionals including top global firms

  • Access AI-Powered Research with Vincent AI: Natural language queries with verified citations

vLex

Unlock full access with a free 7-day trial

Transform your legal research with vLex

  • Complete access to the largest collection of common law case law on one platform

  • Generate AI case summaries that instantly highlight key legal issues

  • Advanced search capabilities with precise filtering and sorting options

  • Comprehensive legal content with documents across 100+ jurisdictions

  • Trusted by 2 million professionals including top global firms

  • Access AI-Powered Research with Vincent AI: Natural language queries with verified citations

vLex

Unlock full access with a free 7-day trial

Transform your legal research with vLex

  • Complete access to the largest collection of common law case law on one platform

  • Generate AI case summaries that instantly highlight key legal issues

  • Advanced search capabilities with precise filtering and sorting options

  • Comprehensive legal content with documents across 100+ jurisdictions

  • Trusted by 2 million professionals including top global firms

  • Access AI-Powered Research with Vincent AI: Natural language queries with verified citations

vLex

Unlock full access with a free 7-day trial

Transform your legal research with vLex

  • Complete access to the largest collection of common law case law on one platform

  • Generate AI case summaries that instantly highlight key legal issues

  • Advanced search capabilities with precise filtering and sorting options

  • Comprehensive legal content with documents across 100+ jurisdictions

  • Trusted by 2 million professionals including top global firms

  • Access AI-Powered Research with Vincent AI: Natural language queries with verified citations

vLex
290 practice notes
  • Quebec (Attorney General) v. Guérin
    • Canada
    • Supreme Court (Canada)
    • July 27, 2017
    ...de Laval, 2016 SCC 8, [2016] 1 S.C.R. 29; Nor‑Man Regional Health Authority Inc. v. Manitoba Association of Health Care Professionals, 2011 SCC 59, [2011] 3 S.C.R. 616; Canadian Union of Public Employees, Local 963 v. New Brunswick Liquor Corp., [1979] 2 S.C.R. 227; Edmonton (City) v. Edmon......
  • Irving (J.D.) Ltd. v. North Shore Forest Products Marketing Board et al., 2014 NBCA 42
    • Canada
    • Court of Appeal (New Brunswick)
    • February 12, 2014
    ...9]. Manitoba Association of Health Care Professionals v. Nor-Man Regional Health Authority Inc., [2011] 3 S.C.R. 616; 423 N.R. 95; 275 Man.R.(2d) 16; 538 W.A.C. 16; 2011 SCC 59, refd to. [para. Canada (Attorney General) v. Mowat, [2011] 3 S.C.R. 471; 422 N.R. 248; 2011 SCC 53, refd to. [par......
  • Pfizer Canada Inc. v. Canada (Minister of Health) et al.
    • Canada
    • Federal Court (Canada)
    • June 12, 2014
    ...[para. 78]. Manitoba Association of Health Care Professionals v. Nor-Man Regional Health Authority Inc., [2011] 3 S.C.R. 616; 423 N.R. 95; 2011 SCC 59, refd to. [para. Khosa v. Canada (Minister of Citizenship and Immigration), [2009] 1 S.C.R. 339; 385 N.R. 206; 2009 SCC 12, refd to. [para. ......
  • Affinity Credit Union v. United Food and Commercial Workers, Local 1400 et al., 2015 SKCA 22
    • Canada
    • Court of Appeal (Saskatchewan)
    • September 24, 2014
    ...26]. Manitoba Association of Health Care Professionals v. Nor-Man Regional Health Authority Inc., [2011] 3 S.C.R. 616; 423 N.R. 95; 275 Man.R.(2d) 16; 538 W.A.C. 16; 2011 SCC 59, refd to. [para. British Columbia Public School Employers' Association et al. v. British Columbia Teachers' Feder......
  • Get Started for Free
248 cases
  • Man. v. Russell Inns Ltd.
    • Canada
    • Court of Appeal (Manitoba)
    • May 31, 2013
    ...37]. Manitoba Association of Health Care Professionals v. Nor-Man Regional Health Authority Inc., [2011] 3 S.C.R. 616; 423 N.R. 95; 275 Man.R.(2d) 16; 538 W.A.C. 16; 2011 SCC 59, refd to. [para. Newfoundland and Labrador Nurses' Union v. Newfoundland and Labrador (Treasury Board) et al., [2......
  • Canada (Canadian Human Rights Commission) v. Canada (Attorney General)
    • Canada
    • Supreme Court (Canada)
    • June 14, 2018
    ...of Calgary, 2016 SCC 53, [2016] 2 S.C.R. 555; Nor‑Man Regional Health Authority Inc. v. Manitoba Association of Health Care Professionals, 2011 SCC 59, [2011] 3 S.C.R. 616; Kanthasamy v. Canada (Citizenship and Immigration), 2015 SCC 61, [2015] 3 S.C.R. 909; Commission scolaire de Laval v. ......
  • Kandola v. Canada (Minister of Citizenship and Immigration)
    • Canada
    • Court of Appeal (Canada)
    • February 11, 2014
    ...Mowat. Manitoba Association of Health Care Professionals v. Nor-Man Regional Health Authority Inc., [2011] 3 S.C.R. 616; 423 N.R. 95; 275 Man.R.(2d) 16; 538 W.A.C. 16; 2011 SCC 59, refd to. [para. 40]. McLean v. British Columbia Securities Commission (2013), 452 N.R. 340; 347 B.C.A.C. 1; 59......
  • Loewen v. Manitoba Teachers' Society, 2015 MBCA 13
    • Canada
    • Court of Appeal (Manitoba)
    • June 11, 2014
    ...18]. Manitoba Association of Health Care Professionals v. Nor-Man Regional Health Authority Inc., [2011] 3 S.C.R. 616 ; 423 N.R. 95 ; 2011 SCC 59, refd to. [para. 18]. Toronto (City) et al. v. Canadian Union of Public Employees, Local 79 et al., [2003] 3 S.C.R. 77 ; 311 N.R. 201 ; 179 ......
  • Get Started for Free
5 firm's commentaries
  • Court Of Appeal Summaries (November 21 ' 25, 2022)
    • Canada
    • Mondaq Canada
    • November 28, 2022
    ...Weber v. Ontario Hydro, [1995] 2 S.C.R. 929, Nor-Man Regional Health Authority Inc. v. Manitoba Association of Health Care Professionals, 2011 SCC 59, Northern Regional Health Authority v. Horrocks, 2021 SCC 42, Ontario Nurses Assn. v. Toronto Hospital, [1996] O.J. No. 3861 (Gen. Div.), Rat......
  • Agricultural Law NetLetter - Sunday, June 7, 2015 - Issue 325
    • Canada
    • Mondaq Canada
    • June 11, 2015
    ...Pipeline Ltd., 2001 SCC 7 (CanbLII) at para. 26; Nor-Man Regional Health Authority v Manitoba Association of Health Care Professionals, 2011 SCC 59 (CanLII) at para. 35 and Sattva Capital Corp. v Creston Moly Corp, 2014 SCC 53 (CanLII), Mahoney, J. concluded [at para. 34] that the reasonabl......
  • Can An Arbitration Award Be Set Aside For Unreasonableness?
    • Canada
    • Mondaq Canada
    • November 28, 2012
    ...on the decisions of the Supreme Court of Canada in Nor-Man Regional Health Authority v. Manitoba Association of Health Care Professionals, 2011 SCC 59 and Newfoundland and Labrador Nurses Union v. Newfoundland and Labrador (Treasury Board) 2011 SCC 62. In both those cases, the Supreme Court......
  • Labour Arbitrators Need Not Be 'Correct' - Just Be 'Reasonable'
    • Canada
    • Mondaq Canada
    • December 30, 2011
    ...level of deference. The Court's decision in Nor-Man Regional Health Authority Inc v Manitoba Association of Health Care Professionals, 2011 SCC 59, involved an appeal which focused on the nature and standard of review of the courts of arbitrator's Jacqueline Plaisier had been employed by th......
  • Get Started for Free
25 books & journal articles
  • Table of Cases
    • Canada
    • Irwin Books Labour and Employment Law. Cases, Materials, and Commentary. Ninth Edition
    • June 24, 2018
    ...571 Nor-Man Regional Health Authority Inc v Manitoba Association of Health Care Professionals , 2011 SCC 59 ..................................................696, 720 , 736, 739, 768 Nova Scotia (Workers’ Compensation Board) v Martin , 2003 SCC 54 ........................................ 73......
  • Labour Relations
    • Canada
    • Working with the Law Collection Employment Law for Paralegals, 2nd Edition
    • May 12, 2022
    ...No 2 (QL); Communications, Energy and Paperworkers Union of Canada, Local 30 v Irving Pulp & Paper, Ltd, 2013 SCC 34 . 41 2001 SCC 38 . 42 2011 SCC 59 . 43 Ibid at paras 5-6. © 2022 Emond Montgomery Publications. All Rights Reserved. CHAPTER 13 LABOUR RELATIONS 493 collective agreement with......
  • RENOVATING JUDICIAL REVIEW.
    • Canada
    • University of New Brunswick Law Journal No. 68, January 2017
    • January 1, 2017
    ...High School, supra note 80 at paras 37-40. (83) Nor-Man Regional Health Authority Inc v Manitoba Association of Health Care Professionals, 2011 SCC 59 at para 4, [2011] 3 SCR (84) Alberta Teachers Association, supra note 79 at para 34. See al so A TCO Gas and Pipelines Ltd v Alberta (Utilit......
  • The Collective Agreement and Grievance Arbitration
    • Canada
    • Irwin Books Labour and Employment Law. Cases, Materials, and Commentary. Ninth Edition
    • June 24, 2018
    ...law, as will be seen below in such cases as Nor-Man Regional Health Authority Inc v Manitoba Association of Health Care Professionals, 2011 SCC 59, where the Supreme Court vastly expanded arbitrators’ remedial jurisdiction and ability to apply common law principles (Section 9:320). As well ......
  • Get Started for Free