Muroff v. Rogers Wireless Inc., (2007) 365 N.R. 177 (SCC)

JudgeMcLachlin, C.J.C., Binnie, LeBel, Fish, Abella, Charron and Rothstein, JJ.
CourtSupreme Court (Canada)
Case DateJuly 13, 2007
JurisdictionCanada (Federal)
Citations(2007), 365 N.R. 177 (SCC);2007 SCC 35

Muroff v. Rogers Wireless Inc. (2007), 365 N.R. 177 (SCC)

MLB headnote and full text

[French language version follows English language version]

[La version française vient à la suite de la version anglaise]

.........................

Temp. Cite: [2007] N.R. TBEd. JL.004

Rogers Wireless Inc. (appellant) v. Frederick I. Muroff (respondent)

(31383; 2007 SCC 35; 2007 CSC 35)

Indexed As: Muroff v. Rogers Wireless Inc.

Supreme Court of Canada

McLachlin, C.J.C., Binnie, LeBel, Fish, Abella, Charron and Rothstein, JJ.

July 13, 2007.

Summary:

Muroff believed that he paid too much for U.S roaming charges on his Rogers cell phone. He applied for authorization to institute a class action against Rogers on behalf of himself and all other Rogers subscribers who were allegedly overcharged. Rogers invoked an arbitration clause and argued that the court did not have jurisdiction over the matter. Muroff challenged both the charge and the arbitration clause, arguing that they were abusive, contrary to art. 1437 of the Civil Code of Québec and s. 8 of the Consumer Protection Act (Que.).

The Quebec Superior Court held that it did not have jurisdiction over the matter and referred it to arbitration. Muroff appealed.

The Quebec Court of Appeal allowed the appeal. Rogers appealed.

The Supreme Court of Canada allowed the appeal and restored the Superior Court's decision.

Arbitration - Topic 102

Right to arbitration - What matters arbitrable - [See Quebec Procedure - Topic 8407 ].

Quebec Procedure - Topic 8407

Arbitration - General - What matters arbitrable - Muroff believed that he paid too much for U.S roaming charges on his Rogers cell phone - He applied for authorization to institute a class action against Rogers on behalf of himself and all other Rogers subscribers who were allegedly overcharged - Rogers invoked an arbitration clause and argued that the court did not have jurisdiction over the matter - Muroff challenged both the charge and the arbitration clause, arguing that they were abusive, contrary to art. 1437 of the Civil Code of Québec and s. 8 of the Consumer Protection Act (Que.) - The application judge referred the matter to the arbitrator, holding that she did not have jurisdiction over the matter - The Supreme Court of Canada agreed - Faced with a challenge to the validity of an arbitration clause that would have required a detailed factual inquiry on a mixed question of law and fact, the application judge was correct to renounce jurisdiction in favour of the arbitrator, under art. 940.1 of the Code of Civil Procedure (Que.).

Cases Noticed:

Dell Computer Corp. v. Union des consommateurs et al. (2007), 366 N.R. 1; 2007 SCC 34, refd to. [para. 1].

Statutes Noticed:

Code of Civil Procedure, R.S.Q. 1977, c. C-25, art. 940.1 [para. 9].

Counsel:

Pierre Y. Lefebvre, Éric Simard and Isabelle Deschamps, for the appellant;

Albert A. Greenspoon, Johanne Gagnon and Steve Whitter, for the respondent.

Solicitors of Record:

Fasken Martineau DuMoulin, Montreal, Quebec, for the appellant;

Kaufman Laramée, Montreal, Quebec, for the respondent.

This appeal was heard on December 14, 2006, by McLachlin, C.J.C., Binnie, LeBel, Fish, Abella, Charron and Rothstein, JJ., of the Supreme Court of Canada.

The judgment of the Supreme Court was delivered in both official languages on July 13, 2007, and the following reasons were filed:

McLachlin, C.J.C. (Binnie, Abella, Charron and Rothstein, JJ., concurring) - see paragraphs 1 to 21;

LeBel, J., concurring - see paragraphs 22 to 26.

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93 practice notes
  • Seidel v. Telus Communications Inc., (2011) 301 B.C.A.C. 1 (SCC)
    • Canada
    • Canada (Federal) Supreme Court (Canada)
    • May 12, 2010
    ...al., [2007] 2 S.C.R. 801 ; 366 N.R. 1 ; 2007 SCC 34 , refd to. [paras. 4, 65]. Muroff v. Rogers Wireless Inc., [2007] 2 S.C.R. 921 ; 365 N.R. 177; 2007 SCC 35 , refd to. [paras. 12, 65]. MacKinnon v. National Money Mart Co. et al. (2004), 203 B.C.A.C. 103 ; 332 W.A.C. 103 ; 50 B.L.R......
  • Peace River Hydro Partners v. Petrowest Corp., 2022 SCC 41
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    • Supreme Court (Canada)
    • November 10, 2022
    ...2019 SCC 19, [2019] 2 S.C.R. 144; Seidel v. TELUS Communications Inc., 2011 SCC 15, [2011] 1 S.C.R. 531; Rogers Wireless Inc. v. Muroff, 2007 SCC 35, [2007] 2 S.C.R. 921; In re U.S. Lines, Inc., 197 F.3d 631 (1999); Societe Nationale Algerienne v. Distrigas Corp., 80 B.R. 606 (1987); Astori......
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    ...SCC 34 , [2007] 2 S.C.R. 801 ; Seidel v. TELUS Communications Inc., 2011 SCC 15 , [2011] 1 S.C.R. 531 ; Rogers Wireless Inc. v. Muroff, 2007 SCC 35, [2007] 2 S.C.R. 921 ; Trainor v. Fundstream Inc., 2019 ABQB 800 ; Alberta Medical Association v. Alberta, 2012 ABQB 113 , 537 A.R. 75 ;......
  • Seidel v. Telus Communications Inc., (2011) 412 N.R. 195 (SCC)
    • Canada
    • Canada (Federal) Supreme Court (Canada)
    • May 12, 2010
    ...al., [2007] 2 S.C.R. 801 ; 366 N.R. 1 ; 2007 SCC 34 , refd to. [paras. 4, 65]. Muroff v. Rogers Wireless Inc., [2007] 2 S.C.R. 921 ; 365 N.R. 177; 2007 SCC 35 , refd to. [paras. 12, 65]. MacKinnon v. National Money Mart Co. et al. (2004), 203 B.C.A.C. 103 ; 332 W.A.C. 103 ; 50 B.L.R......
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50 cases
  • Seidel v. Telus Communications Inc., (2011) 301 B.C.A.C. 1 (SCC)
    • Canada
    • Canada (Federal) Supreme Court (Canada)
    • May 12, 2010
    ...al., [2007] 2 S.C.R. 801 ; 366 N.R. 1 ; 2007 SCC 34 , refd to. [paras. 4, 65]. Muroff v. Rogers Wireless Inc., [2007] 2 S.C.R. 921 ; 365 N.R. 177; 2007 SCC 35 , refd to. [paras. 12, 65]. MacKinnon v. National Money Mart Co. et al. (2004), 203 B.C.A.C. 103 ; 332 W.A.C. 103 ; 50 B.L.R......
  • Peace River Hydro Partners v. Petrowest Corp., 2022 SCC 41
    • Canada
    • Supreme Court (Canada)
    • November 10, 2022
    ...2019 SCC 19, [2019] 2 S.C.R. 144; Seidel v. TELUS Communications Inc., 2011 SCC 15, [2011] 1 S.C.R. 531; Rogers Wireless Inc. v. Muroff, 2007 SCC 35, [2007] 2 S.C.R. 921; In re U.S. Lines, Inc., 197 F.3d 631 (1999); Societe Nationale Algerienne v. Distrigas Corp., 80 B.R. 606 (1987); Astori......
  • Uber Technologies Inc. v. Heller, 2020 SCC 16
    • Canada
    • Supreme Court (Canada)
    • June 26, 2020
    ...SCC 34 , [2007] 2 S.C.R. 801 ; Seidel v. TELUS Communications Inc., 2011 SCC 15 , [2011] 1 S.C.R. 531 ; Rogers Wireless Inc. v. Muroff, 2007 SCC 35, [2007] 2 S.C.R. 921 ; Trainor v. Fundstream Inc., 2019 ABQB 800 ; Alberta Medical Association v. Alberta, 2012 ABQB 113 , 537 A.R. 75 ;......
  • Seidel v. Telus Communications Inc., (2011) 412 N.R. 195 (SCC)
    • Canada
    • Canada (Federal) Supreme Court (Canada)
    • May 12, 2010
    ...al., [2007] 2 S.C.R. 801 ; 366 N.R. 1 ; 2007 SCC 34 , refd to. [paras. 4, 65]. Muroff v. Rogers Wireless Inc., [2007] 2 S.C.R. 921 ; 365 N.R. 177; 2007 SCC 35 , refd to. [paras. 12, 65]. MacKinnon v. National Money Mart Co. et al. (2004), 203 B.C.A.C. 103 ; 332 W.A.C. 103 ; 50 B.L.R......
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10 firm's commentaries
  • Court Of Appeal Summaries (July 18, 2022 ' July 22, 2022)
    • Canada
    • Mondaq Canada
    • July 27, 2022
    ...Computer Corp. v. Union des consommateurs, 2007 SCC 34, Uber Technologies Inc. v. Heller, 2020 SCC 16, Rogers Wireless Inc. v. Muroff, 2007 SCC 35 Blackwell v. Genier , 2022 ONCA 539 Keywords: Real Property, Boundaries, Riparian Rights, Statutory Interpretation, Canadian Navigable Waters Ac......
  • Court Of Appeal Summaries (April 17, 2023 ' April 21, 2023)
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    • Mondaq Canada
    • May 5, 2023
    ...Services Ltd. (2000), 137 O.A.C. 79 (C.A.), Dell Computer Corp. v. Union des consommateurs, 2007 SCC 34, Rogers Wireless Inc. v. Muroff, 2007 SCC 35, Uber Technologies Inc. v. Heller, 2020 SCC 16, Peace River Hydro Partners v. Petrowest Corp., 2022 SCC 41, Seidel v. TELUS Communications Inc......
  • Court Of Appeal Summaries (August 22, 2022 ' August 26, 2022)
    • Canada
    • Mondaq Canada
    • August 29, 2022
    ...2007 SCC 34, [2007] 2 S.C.R. 801, Uber Technologies Inc. v. Heller, 2020 SCC 16, 447 D.L.R. (4th) 179, Rogers Wireless Inc. v. Muroff, 2007 SCC 35, [2007] 2 S.C.R. 921, Canada (Attorney General) v. Reliance Insurance Co. (2007), 87 O.R. (3d) 42 (S.C.), Luscar Ltd. v. Smoky River Coal Ltd., ......
  • Arbitration Review of the Americas 2012: Commercial Arbitration and the Canadian Justice System: Recent Decisions of the Supreme Court of Canada
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    ...v Éditions Chouette (1987) inc, 2003 SCC 17; Dell Computer Corp v Union des consommateurs, 2007 SCC 34; and Rogers Wireless Inc v Muroff, 2007 SCC 35). On the other hand, the Supreme Court has clarified what until now had been an arguably ambiguous issue and promulgated clear rules, providi......
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33 books & journal articles
  • Twenty Years Later: What Are the Risks Faced By Plaintiffs’ Counsel, and How Have These Risks Changed?
    • Canada
    • Irwin Books The Canadian Class Action Review No. 10-1-2, January 2015
    • January 1, 2015
    ...33 Director of Fair Trading, Service Alberta, Darren Thomas, email message to author, 24 February 2014. 34 2007 SCC 34 [Dell]. 35 2007 SCC 35 [Rogers]. 36 Dell Computer Corporation c Union des consommateurs, 2005 QCCA 570; Muroff c Rogers Wireless Inc, 2006 QCCA 196. 37 Dell Computer Corpor......
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    • Canada
    • Irwin Books The Canadian Class Action Review No. 14-2, March 2019
    • March 1, 2019
    ...above note 23 at para 2; Dell Computer Corp v Union des consommateurs, 2007 SCC 34 at para 225 [Dell]; Rogers Wireless Inc v Muroff, 2007 SCC 35 [Muroff]. Dell, above note 25 at paras 105 and 224. McGill, above note 3 at 361. Ibid. Bisaillon v Concordia University, 2006 SCC 26 27 28 29 CCAR......
  • The Evolution and Devolution of Aggregate Damages as a Common Issue
    • Canada
    • Irwin Books The Canadian Class Action Review No. 10-1-2, January 2015
    • January 1, 2015
    ...33 Director of Fair Trading, Service Alberta, Darren Thomas, email message to author, 24 February 2014. 34 2007 SCC 34 [Dell]. 35 2007 SCC 35 [Rogers]. 36 Dell Computer Corporation c Union des consommateurs, 2005 QCCA 570; Muroff c Rogers Wireless Inc, 2006 QCCA 196. 37 Dell Computer Corpor......
  • Class Arbitration in Canada: The Legal and Business Case
    • Canada
    • Irwin Books The Canadian Class Action Review No. 6-2, December 2010
    • December 1, 2010
    ...arbitration. 7 8 9 [2006] 1 S.C.R. 666 , 2006 SCC 19 [Bisaillon]. [2007] 2 S.C.R. 801 , 2007 SCC 34 [Dell]. [2007] 2 S.C.R. 921 , 2007 SCC 35 [Rogers]. CCAR Vol 6 No 2 .indb 386 23/12/ 2010 1:03 :55 PM Volume 6, N o 2, December 2010 387 The Bisaillon decision sets out general rule......
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