Citi Cards Canada Inc. v. Pleasance et al., 2011 ONCA 3

JudgeBlair, Juriansz and LaForme, JJ.A.
CourtCourt of Appeal (Ontario)
Case DateJanuary 06, 2011
JurisdictionOntario
Citations2011 ONCA 3;(2011), 272 O.A.C. 371 (CA)

Citi Cards Can. Inc. v. Pleasance (2011), 272 O.A.C. 371 (CA)

MLB headnote and full text

Temp. Cite: [2011] O.A.C. TBEd. JA.009

Citi Cards Canada Inc. (applicant/appellant) v. Charles Pleasance, The Canada Trust Company and The Toronto-Dominion Bank (respondents/respondents in appeal)

(C52004; 2011 ONCA 3)

Indexed As: Citi Cards Canada Inc. v. Pleasance et al.

Ontario Court of Appeal

Blair, Juriansz and LaForme, JJ.A.

January 6, 2011.

Summary:

A judgment creditor (credit card debt) sought a sheriff's sale of the debtor's home to satisfy the debt. The sheriff refused to act on the writ of execution without mortgage discharge statements from the two mortgagees. The mortgagees refused to provide mortgage statements to the judgment creditor. The Ontario Superior Court, in a judgment reported [2010] O.T.C. Uned. 1124, dismissed an application to compel the mortgagees to provide mortgage statements. The court held that the statements contained "personal information" under the Personal Information Protection and Electronic Documents Act and s. 7 of the Act prohibited disclosure without the debtor's consent, unless one of the s. 7(3) exceptions applied. No exception applied. Alternatively, the court would not have ordered production of the statements where the judgment creditor had an alternative remedy, an examination of the debtor's wife (co-owner) as a non-party under rule 60.18(6). The judgment creditor appealed.

The Ontario Court of Appeal dismissed the appeal. The information was "personal information" that could not be disclosed under the Act without the debtor's consent. The exemptions relied on did not apply.

Trade Regulation - Topic 9442.1

Protection of personal information and electronic documents - Protection, collection or disclosure of personal information - Personal information - What constitutes - A sheriff refused to sell a debtor's home under a writ of execution without mortgage statements from the two mortgagees - The judgment creditor had not sought to examine the debtor in aid of execution, and had neither added the debtor's wife (joint owner) as a party nor applied to examine her under rule 60.18(6) as a non-party - The mortgagees refused to disclose the statement on privacy grounds and the judge refused to compel the mortgagees to provide the statements - The judge held that the statements contained "personal information" under the Personal Information Protection and Electronic Documents Act - Section 7 of the Act prohibited disclosure without the debtor's consent, unless one of the s. 7(3) exceptions applied - The Ontario Court of Appeal dismissed the judgment creditor's appeal - Banks (mortgagees) were organizations to which the Act applied - The information in the mortgage statements was "personal information" - Disclosure was not permitted without consent - The s. 7(3) exemptions related to disclosure "required by law" or in "compliance with a court order" did not apply - Disclosure could not be ordered to comply with a court order (this application) which had not yet been made - That was a circular argument - Also, disclosure was not "required by law" - The court rejected the argument that since a debtor examined in aid of execution would be required by law to disclose the information, the banks should also be compelled to disclose the statements - The debtor had not been examined, so he was not "required by law" to disclose the information - The court stated that "I know of no law requiring a financial institution to disclose mortgage statements to an unsecured judgment creditor seeking to enforce its remedy by way of sheriff's sale in the absence of default under the mortgage and steps taken by the mortgagee to enforce the mortgage" - The judge also did not err in exercising his discretion to find that, alternatively, the judgment creditor should first be required to pursue the available alternative remedy under rule 60.18(a) of applying to examine the wife as a non-party.

Trade Regulation - Topic 9457

Protection of personal information and electronic documents - Protection, collection or disclosure of personal information - Exceptions - Disclosure "required by law" or "court order" - [See Trade Regulation - Topic 9442.1 ].

Cases Noticed:

Royal Bank of Canada v. Welton et al. (2009), 244 O.A.C. 262; 93 O.R.(3d) 403 (C.A.), refd to. [para. 19].

Vanderbeke v. Royal Bank of Canada (2006), 294 F.T.R. 216 (F.C.), refd to. [para. 19].

Canadian Imperial Bank of Commerce v. Sutton (1981), 34 O.R.(2d) 482 (C.A.), refd to. [para. 37].

Bock v. Fairburn (1990), 40 C.P.C.(2d) 277 (Ont. Dist. Ct.), refd to. [para. 37].

Parks v. Sullivan (1982), 29 C.P.C. 124 (Ont. Master), refd to. [para. 37].

Bank of America Trust and Savings Association v. Shaefsky et al. (1997), 45 O.T.C. 304; 24 C.P.C.(4th) 135 (Gen. Div.), refd to. [para. 37].

Blastco Corp. v. Pittman Environmental Technologies Inc., [2001] O.T.C. 285; 10 C.P.C.(5th) 106 (Sup. Ct.), refd to. [para. 37].

Statutes Noticed:

Personal Information Protection and Electronic Documents Act, S.C. 2000, c. 5, sect. 3 [para. 15]; sect. 4(1) [para. 19]; sect. 7(3) [para. 18].

Counsel:

Ian K. Latimer, for the appellant;

Richard Horodyski, for the respondents in appeal, Canada Trust Co. and Toronto-Dominion Bank.

This appeal was heard on October 8, 2010, before Blair, Juriansz and LaForme, JJ.A., of the Ontario Court of Appeal.

On January 6, 2011, Blair, J.A., released the following judgment for the Court of Appeal.

To continue reading

Request your trial
30 practice notes
  • Table of cases
    • Canada
    • Irwin Books Bank and Customer Law in Canada. Second Edition
    • 19 Junio 2013
    ...Bank Canada, [1997] 3 S.C.R. 805, 152 D.L.R. (4th) 411, [1997] S.C.J. No. 92.................. 232 Citi Cards Canada Inc. v. Pleasance, 2011 ONCA 3 .......................................... 337 Citizens Trust Co. v. Hongkong Bank of Canada (1991), 85 D.L.R. (4th) 762, [1992] 2 W.W.R. 348, ......
  • Table of cases
    • Canada
    • Irwin Books Information and Privacy Law in Canada
    • 25 Junio 2020
    ...Ltd v Apotex, [1992] 3 SCR 120 .........................................101 Citi Cards Canada Inc v Pleasance, 2010 ONSC 1124, aff’d 2011 ONCA 3 ...................................................... 301, 303, 354, 360, 364 City of Ottawa v Ontario, 2010 ONSC 6835 ................................
  • Personal Information in the Private Sector
    • Canada
    • Irwin Books Information and Privacy Law in Canada
    • 25 Junio 2020
    ...Parties Investigation , Investigation Report P19-01, 2019 BCIPC 7 at para 58 [ Full Disclosure ]; Citi Cards Canada Inc v Pleasance , 2011 ONCA 3 at paras 21–22 [ Citi Cards ]; EnCana Corporation , above note 43 at para 25; Rodgers v Calvert , 2004 CanLII 22082 (Ont SCJ) at para 31 [ Rodger......
  • Bank Account Operation
    • Canada
    • Irwin Books Bank and Customer Law in Canada. Second Edition
    • 19 Junio 2013
    ...418 PIPEDA , ibid ., s. 16(c). 419 Ibid ., s. 5, Schedule 1, para. 4.3. 420 Royal Bank of Canada v. Welton , 2009 ONCA 48 . 421 2011 ONCA 3. Ba nk and Customer Law in Canada 338 to order the disclosure of bank mortgage statements on the request of a judgment creditor of the customer on the ......
  • Request a trial to view additional results
10 cases
  • Royal Bank of Canada v. Trang, 2016 SCC 50
    • Canada
    • Supreme Court (Canada)
    • 17 Noviembre 2016
    ...precluded by PIPEDA from disclosing the mortgage discharge statement to RBC. Cases Cited Overruled: Citi Cards Canada Inc. v. Pleasance, 2011 ONCA 3, 103 O.R. (3d) 241 ; referred to: R. v. Cole, 2012 SCC 53 , [2012] 3 S.C.R. 34 ; Toronto (City) (Re), 2000 CanLII 21004; Barker v. Leeson (......
  • Royal Bank of Canada v. Trang, 2014 ONCA 883
    • Canada
    • Ontario Court of Appeal (Ontario)
    • 16 Junio 2014
    ...of the Rules of Civil Procedure (Ont.) - See paragraphs 77 to 79. Cases Noticed: Citi Cards Canada Inc. v. Pleasance et al. (2011), 272 O.A.C. 371; 103 O.R.(3d) 241 ; 2011 ONCA 3 , consd. [para. 3]. Royal Bank of Canada v. Welton et al. (2009), 244 O.A.C. 262 ; 93 O.R.(3d) 403 ; 2009 O......
  • Royal Bank of Canada v. Trang et al., [2012] O.A.C. Uned. 764 (CA)
    • Canada
    • Court of Appeal (Ontario)
    • 21 Diciembre 2012
    ...Information Protection and Electronic Documents Act, S.C. 2000, c.5, as interpreted by this court in Citi Cards Canada Inc. v. Pleasance, 2011 ONCA 3. [2] The appellant submitted to the motion judge that Citi Cards is not binding authority because it was decided per incuriam. The appellant ......
  • RBC v. Wong,
    • Canada
    • Superior Court of Justice of Ontario (Canada)
    • 4 Enero 2022
    ...on the decision of the Court of Appeal for Ontario in Citi Cards Canada Inc. v. Pleasance (2011), 103 O.R. (3d) 241, [2011] O.J. No. 15, 2011 ONCA 3. In that case, as Broad J. described it, the Court of Appeal for Ontario “held that a mortgagee is prevented by the Personal Informatio......
  • Request a trial to view additional results
16 firm's commentaries
  • Top 5 Civil Appeals From The Court Of Appeal (January 2015)
    • Canada
    • Mondaq Canada
    • 26 Enero 2015
    ...that Scotiabank produce a mortgage discharge statement. Relying on the Court of Appeal's decision in Citi Cards Canada Inc. v. Pleasance, 2011 ONCA 3, the motion judge dismissed the motion. In that factually similar case, the Court held that PIPEDA prevented the disclosure of the mortgage d......
  • The Cybersecurity Implications Of Driverless Cars (Video Content)
    • Canada
    • Mondaq Canada
    • 21 Diciembre 2016
    ...Kris Klein, Rick Shields, The Law Of Privacy In Canada, (Scarborough: Carswell, 2012) at 4.1-1. 18 Citi Cards Canada Inc v Pleasance, 2011 ONCA 3, 103 OR (3d) 241 (Ont CA). 19 PIPEDA Schedule 1, Article 4.7. 20 PIPEDA Schedule 1, Article 4.7.1 21 PIPEDA Schedule 1, Article 4.7.2. 22 PIPEDA ......
  • Cybersecurity And The Internet of Things
    • Canada
    • Mondaq Canada
    • 1 Marzo 2016
    ...Kris Klein, Rick Shields, The Law Of Privacy In Canada, (Scarborough: Carswell, 2012) at 4.1-1. 4 Citi Cards Canada Inc v Pleasance, 2011 ONCA 3, 103 OR (3d) 241 (Ont CA). 5 See https://www.priv.gc.ca/information/research-recherche/2016/iot_201602_e.asp. 6 PIPEDA Schedule 1, Article 4.7. 7 ......
  • Financial Institutions Cannot Disclose Personal Information to Facilitate Collection of Debt
    • Canada
    • Mondaq Canada
    • 2 Febrero 2011
    ...an organization that is not part of those proceedings may disclose personal information. Footnotes Citi Cards Canada Inc. v. Pleasance, 2011 ONCA 3. About Ogilvy Ogilvy Renault LLP is a full-service law firm with close to 450 lawyers and patent and trade-mark agents practicing in the areas ......
  • Request a trial to view additional results
4 books & journal articles
  • Table of cases
    • Canada
    • Irwin Books Bank and Customer Law in Canada. Second Edition
    • 19 Junio 2013
    ...Bank Canada, [1997] 3 S.C.R. 805, 152 D.L.R. (4th) 411, [1997] S.C.J. No. 92.................. 232 Citi Cards Canada Inc. v. Pleasance, 2011 ONCA 3 .......................................... 337 Citizens Trust Co. v. Hongkong Bank of Canada (1991), 85 D.L.R. (4th) 762, [1992] 2 W.W.R. 348, ......
  • Table of cases
    • Canada
    • Irwin Books Information and Privacy Law in Canada
    • 25 Junio 2020
    ...Ltd v Apotex, [1992] 3 SCR 120 .........................................101 Citi Cards Canada Inc v Pleasance, 2010 ONSC 1124, aff’d 2011 ONCA 3 ...................................................... 301, 303, 354, 360, 364 City of Ottawa v Ontario, 2010 ONSC 6835 ................................
  • Personal Information in the Private Sector
    • Canada
    • Irwin Books Information and Privacy Law in Canada
    • 25 Junio 2020
    ...Parties Investigation , Investigation Report P19-01, 2019 BCIPC 7 at para 58 [ Full Disclosure ]; Citi Cards Canada Inc v Pleasance , 2011 ONCA 3 at paras 21–22 [ Citi Cards ]; EnCana Corporation , above note 43 at para 25; Rodgers v Calvert , 2004 CanLII 22082 (Ont SCJ) at para 31 [ Rodger......
  • Bank Account Operation
    • Canada
    • Irwin Books Bank and Customer Law in Canada. Second Edition
    • 19 Junio 2013
    ...418 PIPEDA , ibid ., s. 16(c). 419 Ibid ., s. 5, Schedule 1, para. 4.3. 420 Royal Bank of Canada v. Welton , 2009 ONCA 48 . 421 2011 ONCA 3. Ba nk and Customer Law in Canada 338 to order the disclosure of bank mortgage statements on the request of a judgment creditor of the customer on the ......

VLEX uses login cookies to provide you with a better browsing experience. If you click on 'Accept' or continue browsing this site we consider that you accept our cookie policy. ACCEPT