Index

• Author: John Hollander
• Pages: 115-118

index

115

Index

Adversarial approach, effect

on civility, xiv, 42

Alternative dispute resolu-

tion (ADR), encourage-

ment of civility, 5–6, 104

Civility. See also Profession-

alism

demeanour, importance

of, 13, 43, 66, 101–2,

106, 114

disagreement with

position, not person,

12

effect on others, con-

sideration of, 16–19,

30

moderate behaviour,

11–12

persona of lawyer, act-

ing in accordance

with, 13–16, 43

professional regulation

of, 12–13

Client relations

goal, 6, 18

rules, 9–11

Communication. See Rap-

port, ten commandments

Competence. See Profes-

sionalism

Courtroom behaviour

civil versus criminal mat-

ters, differences, xiii

closing arguments, 47–52,

110

ten commandments,

48–50

warnings, 51–52

comportment, 33–34

cross-examinations, 39–43

conduct of, 41–43

exhibit book, 41

headlines, 41

open and closed ques-

tions, mixture of, 43

preparation for, 40–41